Your Skippers Canyon Specialist
from Skippers Canyon to Wine tasting - from Peak to Pinot
I am Yasmine, the proud owner of Queenstown Heritage Tours Ltd. I am originally Swiss and have been living in New Zealand, in Queenstown since 2005. In the same year, I bought Queenstown Heritage Tours off its former owner, Bill Forsyth who founded the company back in 1997. Bill's vision for 'Skippers Canyon Heritage Tours' as the company was called back then, was to share Skippers Canyon with Queenstown visitors. He is a descendent of the MacNicol family who used to live and farm at Skippers Point.
The evolution started.
He started off with 1 4WD vehicle, taking 2 to 3 passengers into the canyon at any one time. Word of his excellent service spread around and soon demand for his tours was bigger that he could offer. He decided to buy a minibus, seating 9 passengers. Growth never stopped and Bill could increase his fleet steadily, buying one minibus after the other.
In 2004, he started to think about selling his converted hobby to me. The contract was signed in early 2005 and as of April that year, I could operate this company. I took over 5 minibuses and 2 other 4WD vehicles and a team of 7 Driver/Guides. Most of them joined Bill's team several year back, as he grew the company and they were quite happy to continue working for me, too. All my Driver/Guides are Queenstown Locals. They are very passionate about Skippers Canyon and literally can't get enough of sharing their experiences and fascination about the canyon with our visitors.
Variety enlarged our offer.
In 2006, I enlarged the fleet once again and we currently run a fleet which can accommodate up to 50 passengers. I soon realized that not only Skippers Canyon is a 'Must-See' attraction for the moderate Thrill-Seeker. We started thinking about a combination of Skippers with wine tasting and soon had a new product defined which was well accepted by the market: our Canyon & Wine Tour. We offer this combination tour since 2007 and numbers are growing. Even though, the combination tour targets customers who would like to have a full-day get away in a smaller group, it is a fine contrast to our Skippers Canyon Tour which can be offered to medium sized up to larger groups.
In 2007, we applied for New Zealand’s official tourism quality mark and went through the assessment process performed by Qualmark, New Zealand’s Organisation ensuring high quality Tourism Operations. We passed the test and have been doing so this since. The next step is to get recognition for our Environmental Activities in order to prevent waste of resources and reducing our carbon footprint by offsetting unavoidable tasks like driving into Skippers Canyon.
We are very fortunate to work together with a very stable and loyal customer base. We believe that a long-term relationship with Inbound- and Wholesale Operators is the way to go. We are convinced that we enrich the itineraries with our tours into Skippers Canyon and the combination tour of Tour Operators as well as those of independent travellers. Long-term business relationships ensure that the quality of our tours remains at least at the level where it is currently and in return, the Tour Operators can rely on our high-quality delivery. Communicated feedback from our visitors either to us or the Tour Operators reassures us that we are just doing this.
We are very proud of the feedback we receive. Have a look!
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If you would like to visit our full page, go to: www.queenstown-heritage.co.nz